Nighttime noise can be devastating and too noisy to recover during a hospital stay.
Silent Hospitals Help Healing
Through its Silent Hospitals Help Healing Committee, the Banner Good Samaritan Medical Center in Phoenix is making a conscious effort to improve the sound situation in the hospital by involving the patients.
By sending “noise alerts” when it’s too noisy to sleep in real-time via the in-room television, the patient notifies the surrounding staff when sound levels become unacceptable. The hospital can immediately take action to reduce the noise.
By becoming aware of the sound levels via the interactive technology the hospital has increased its patient satisfaction scores, and the patients’ ratings for “Quiet at night” have increased from 43 percent to 57 percent.
the patients’ ratings for “Quiet at night” have increased from 43 percent to 57 percent
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Schofield, D., and Atkin, D., Enhancing the Patient Experience through the Use of Interactive Technology, The Beryl Institute, Dallas, February 2011.
