Call centres are acoustically challenging environments. Australian/New Zealand Standard AS/NZS 2107:2000 “Recommended design sound levels and reverberation times for building interiors” addresses call centres. Recommended sound pressure level value in use (LAeq) Satisfactory = 40 dB(A), Maximum = 45 dB(A) Comments: my experience of call centres is that they belong to the category of spaces […]
Offices
Speech can be a source of disturbance at work
The new Swedish Work Environment Authority’s Statute Book on Noise (AFS Buller, 2005:16) has recently been published, and will be valid starting 1st July 2005. The Statute Book aims at supporting the new EU legislation on noise exposure of workers (2003/10/EG). One of the main new items is that disturbing speech from others can be […]
